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Bad Care

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Data management has revolutionized the banking industry. Healthcare, however is anything but organized. This is not just inconvenient, it is deadly.

It has been a long time.

I've been very busy doing a lot of things. My newest job is to serve on a task force by the National Governors Association regarding sharing of medical information across state lines.   Sounds exciting?  I think it means more to you than you think.

If I am in Great Britain or Australia, I can go to an ATM machine and get
money. My request from the ATM machine goes confidentially to my bank in the
US, checks a balance, makes the deduction, and give me the cash wherever I
am.

If, however, a patient goes to a local emergency room, they have no
information about previous prescriptions, visits to the physician, or visits to
other emergency rooms in town. The only means for information is through their
own system and by asking the patient. I have patients who go from ER to ER,
from doctor to doctor, and to multiple pharmacies and get multiple prescriptions
of narcotic medications.

The sharing of healthcare information is obviously something that requires
great care. Sharing of this information is full of risk. The benefit, however,
is huge. Not only can we prevent mis-use of the system; we can provide
incredibly helpful information at the point of care - especially for cases in
emergency circumstances. Information needs to remain secure, yet the securing
of the information does not need to stand in the way of sharing. Look at the
ATM system if you doubt that.

Even when the data are available, confidentiality laws can prevent access to
them. One case that highlights this is that of mental health patients in the
area affected by hurricane Katrina. Some of these people would have no idea
about their medications and were in very bad shape without them. The problem
was that even though the pharmacies and insurance companies had the ability to
share this information, laws prevented the sharing of this information, and so
these patients went without.

We absolutely need to go after organizing our system. Physicians' offices
are sadly behind on adoption of IT and so there is little chance for them to be
part of any organized system until this is accomplished.

This is not just the plea of an IT "geek," people are dying due to the lack
of information. Americans are not aware of this, but should call for a system
that is at least as good as our banking system. What's more important?

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Comments (4)

Submitted by SGWaters on Tue, 02/27/2007 - 7:13am.

As an IT professional I would have to agree.  Recently my grandmother passed away from cancer.  She was seeing 5 physicians at the time.  Sadly there was no coordination in her care because the providers were not sharing information.  They were all working on completely independent issues.

While I am certain the lack of coordination didn't lead to her death I can easily see where it could have. 

For the first time I got a clear view of a major problem.  The issue is there is no common infrastructure and a general lack of standards.

The expertise of my company is infrastructure and IT service delivery.  There are a number of great software packages and CCHIT is a great step toward standardization which is in the best interests of all since this will ultimately bring down the software costs.

The real issue is more a matter of economics than technology.  I see RHIO's as the solution.  HIT has to start from the local medical providers and build up.  HIT/EMR is prohibitively expensive at the individual practice level.  The answer is a sort of EMR cooperative among multiple medical practices that can share the same infrastructure. 

A common infrastructure would allow data to easily flow to those who need it.  Scaling the solution would make it economically feasible to leverage the appropriate technical skills to insure the integrity of the patient data.

There are additional benefits to standard reporting as well.

This is a problem that can and should be solved.  The result will be better patient care.  Which is ultimately what this is all about.

Submitted by gmlevinmd123 on Wed, 02/28/2007 - 1:11pm.

I completely agree. However we are preaching to the  "choir". The process is going to take some time, but will occur gradually.  Like Semmelweiss and his hand washing and sterile procedure to prevent puerperal sepsis in the late 1800s, our brethren will be swept along kicking and screaming, because within ten years they will not be able to practice medicine without it. 

Some practices will adopt in house solutions and others will make it more affordable by using an enterprise size solution via ASP for EMR and also have an integrated RHIO connection.  If they wish they will be able to import their data in house to their own servers, when ready.

The beauty of the asp solutions are that they are robust, housed in a professional enterprise site, includes software upgrades, maintenance, and training.

Security and privacy issues can and will be dealt with.  The liklihood of data theft is much less in a protected data center, than in a solo office or on a laptop at an office.

I do believe that the best method of rolling out the solutions is for  groups to form who will participate in each region.

Gary Levin MD

Submitted by Jay Andrew (not verified) on Thu, 05/21/2009 - 11:38pm.

It takes time for any new system to adjust, I think EMRs would done wonders in near future. EMR systems are being adopted in many hospitals and private clinics. This would take time to get the whole data from paper to get digital but in near future all the US residents will have a online medical records as Obama adminitration has set a deadline by 2014 to digitize all the data of hospitals.

Submitted by Andy Stones (not verified) on Tue, 06/09/2009 - 2:11am.

EMR do share a goal of improving patient safety, quality and efficiency
of patient care and reducing health care delivery costs, EMR is a great
tool that rely on physician to reach its full potential.

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