Economy meltdown is bringing Web 2.0 party to an end. Cheerleaders abandon ship. What shall become of Health 2.0 now?
Last week's financial markets set new grim records. The weekly Dow decline of 18.2% beat even the Great Crash of 1929 record. It is becoming obvious that the capital crunch is changing the rules of the game in technology financing. Sequoia Capital's presentation to portfolio companies tells all:
If you do not know who Sequoia is, keep in mind this is the firm that backed Google, Yahoo, PayPal and YouTube. They have been around for 30+ years and know a few things about market ups, downs and trends.
Just as remarkable is TechCrunch declaring "Ignoble End of Web 2.0"
The party video was taken down several times over, but fortunately Loren Feldman of 1938 Media recorded some great commentary (warning, some profanity!). He makes the point as easy to understand as possible: regardless of all the talk of "changing the world", if your Web 2.0 venture is not making money by serving real paying customers, once capital get tight you are gone. The bubble was artificially propped up by VCs like Sequoia and blogs like TechCrunch, but now they see no exits in sight and are cutting bait. Just watch:
Now how does this all apply to "Health 2.o"?
I am not going to beat this dead (dying?) horse. If you paid attention to this blog over last two years you would not be surprised at this turn of event. I will just say that an "average" Health 2.0 company that gets mentioned in the news is typically orders of magnitude lower in terms of traffic, engagement and monetization than their Web 2.0 cousins. Check out my post on Revolution Health vs. MacRumors metrics. Look where Revolution Health finally ended up. Type a few URLs you like into www.compete.com. See for yourself.
Of course. Just ignore the economy. Any specific setbacks have nothing to do with failure for these ventures to sustain themselves through revenues and profits. You just have to wave a magic wand and they will start making money out of thin air and not have to rely on venture investment which is quickly drying up. Read Sequoia's slides - VCs demand profitability now. Drama 2.0 puts it best:
For those who that have been relying on hype and bullshit, one word: pray if you haven’t already found greater fools. For those who have real businesses that make real money: things may get ugly but if you know what you’re doing and act wisely, you have as good a shot as any at seeing your business through.
The media coverage over next few months would be interesting to watch. As I said time and again, Web 2.0 is becoming just as toxic as dotcom (or subprime mortgages and credit default swaps). Conventional wisdom takes a while to form but this process is picking up pace. You can take a guess what will happen with derivative (copycat) ideas, like Health 2.o. Rest assured, the true innovations will do well.
But if you believe economy will have no impact on Health 2.0, I got some oceanfront real estate in Las Vegas for you.
UPDATE: If you find Sequoia's presentation too technical and boring, fortunately there is a translation into plain language - as if told by a fictional VC firm. Warning, sarcasm ahead and it gets better as you read on:
Submitted by Jack Barrette on Tue, 10/14/2008 - 7:49am.
Dimitry, I love your fired-up style, and you are right on to call BS on the free-spending ways of the overall Web 2.0 crowd. I lived through the .com days... BUT a lot is different about Health 2.0 - I might agree that the "2.0" tag will be an albatross, but the drive to re-engineer healthcare to empower consumers won't go away any time soon.
We need to start asking how our companies will become businesses, providing clear value for consumers AND the businesses that are our customers. It's not enough to have a cool site, a zippy demo, or a 500K + unique user count - we all need a real business model *that our users will embrace*, and that's harder than snapping together open source code.
WEGO Health is cash-flow positive, reinvesting in our users while engaging top 10 pharmaceutical and health companies in an open, transparent relationship. That's our plan for staying out of the dead pool, and more importantly for continuing to grow and nurture our communities!
Submitted by hippocrates on Tue, 10/14/2008 - 9:01am.
Jack,
Congrats on WEGO Health results! Looks like you must have incredidble eCPM on the site or doing custom services. I would love to hear details on how you are able to achieve this...
I am not arguing that there are no opportunities in the drive to re-engineer healthcare or for that matter other industries. There are plenty. I do think though that removing froth from the market would be helpful in separating wheat from the chaff. As Warren Buffett says, only when the tide goes out you find out who is swimming naked. This is a good thing.
Submitted by John@Chilmark (not verified) on Tue, 10/14/2008 - 3:51pm.
Hey Dimtriy,
Interesting post, which for the most part I agree with. Some places where we differ:
1) Despite the naming convention of Health2.0, I agree with Jack that there are indeed some very compelling arguments for new consumer-facing applications delivered over the net to address their healthcare needs. The healthcare system today is like a wounded civil war soldier - in extreme distress. A refocus back to the consumer may keep that soldier from losing a leg to gangrene or worse.
2) Not all of the Health 2.0 solutions will blow-up, actually there are quite a few good ones that are making $$$ & a profit today. Sure, probably only 15-20% at best of all solutions out there, but they are providing and creating value so don;t paint too broad a brush.
3) Revolution Health is a poor example as they had a multitude of problems, chief among them, no clear, coherent strategy.
Where we agree the most Dimtriy is that there will be a very serious shake-out in the Health 2.0 market which is a good thing. Like pruning a rose bush in the Fall, we'll see many more bright, lustrous and healthy blooms come Spring.
Submitted by hippocrates on Tue, 10/14/2008 - 8:47pm.
John,
Liked your post on the economy impact as well.
I am not throwing the baby out. In fact I believe the capital crunch means the quality will go up: the clutter will get cleared up because only sensible solutions and models will be able to survive.
Your number of 15-20% of possible survivors pretty telling. This means 80-85% of companies out there are froth. How will we know which ones are real and which are unsustainable? Because of the capital environment.
Still, I think "2.0" terminology will remain toxic. True innovations will thrive without the need for hype.
Submitted by Jack Barrette on Fri, 10/17/2008 - 10:17am.
Maybe it's the spectre of .com deadpools (or that creepy Sequoia gravestone) that I see creating a new wave of combinations, not just flameouts. This trend could be the bright side of the shakeout: if there were too many of any one type of company (and there ARE), the financial crunch will force them together. Why not combine a company with a great product with one that's cracked the monetization code? Or stitch together tactic players as end-to-end solutions?
There's a new willingness among CEOs to find smart combinations in this environment, and we ought to embrace the potential to create some new at-scale players... the people who use Health 2.0 will appreciate it.
Submitted by hippocrates on Fri, 10/17/2008 - 1:33pm.
Jack, when I say "shakeout" I do not literally mean "flameout" or "deadpool". M&A and combinations are viable options: look no further than what has happened with Revolution / Waterfront.
The challenge however is finding M&A opportunities, where 2+2=5 and not 2+2=3. Of course for a true flameout it is much better to do a face-saving fire sale and call it a day than end up with stigma of a bankruptcy. One more thing to consider is that combining several of "one type of a company" may not necessarily yield a winner if their basic model is flawed in the same way. Many categories IMHO, lack a viable path to success, e.g. the "physician reviews" segment with 30+ companies.
Sequoia slides end with the call to action: "GET REAL or GO HOME". This means great news and opportunities for those who have been real to begin with. To the rest - the signal to scramble for musical chairs.
Dimitry, I love your fired-up style, and you are right on to call BS on the free-spending ways of the overall Web 2.0 crowd. I lived through the .com days... BUT a lot is different about Health 2.0 - I might agree that the "2.0" tag will be an albatross, but the drive to re-engineer healthcare to empower consumers won't go away any time soon.
We need to start asking how our companies will become businesses, providing clear value for consumers AND the businesses that are our customers. It's not enough to have a cool site, a zippy demo, or a 500K + unique user count - we all need a real business model *that our users will embrace*, and that's harder than snapping together open source code.
WEGO Health is cash-flow positive, reinvesting in our users while engaging top 10 pharmaceutical and health companies in an open, transparent relationship. That's our plan for staying out of the dead pool, and more importantly for continuing to grow and nurture our communities!
Jack Barrette, CEO
WEGO Health