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Are we forgetting the role of human nature in "Healthcare Consumerism"?

Truly changing our healthcare system is going to require success across hundreds of thousands of employers...

For over 30 years I have been part of the employee benefits community and have watched the world move from indemnity plans to HMO’s, PPO’s, flexible benefits and apparently now CDHPs.

The fact is that none of these “new” things evolved as originally planned and some, like HMO’s, essentially failed as a broad based solution.

Why? human nature and its capacity to absorb change and modify one’s behavior.

Gathering and publishing the best and most transparent cost of service and quality information is comparatively trivial compared to the time it will take for people to absorb these new plans, financing mechanisms and ways of managing one’s health.

Truly changing our healthcare system is going to require success across hundreds of thousands of employers of all sizes and industries, not just the Fortune 1000.

The gating factor for the speed of change is not going to be the monumental task of changing the system but how we prepare, educate and support employers of all sizes, consumers and their families for the brave new world they are going to face however CDHC evolves.

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Comments (4)

Submitted by Anonymous (not verified) on Wed, 03/21/2007 - 5:01pm.

I just found a web site that promotes safe health care tourism services around the globe. It is focused on healthcare issues and safety of patients traveling abroad for healthcare.  DO we need something like this? something that looks out for the patients?

 Its called Health Care Tourism International?

They accredit organizations in health tourism.

www.healthcaretrip.org

 

Submitted by Peter Jones (not verified) on Fri, 05/25/2007 - 3:30pm.

Hello John, Noting your focus here and specifically on human nature, personal through to organisational change - the blog:

http://hodges-model.blogspot.com/

- and website introduced below may be of interest?

Originally created in the UK by Brian E Hodges (Ret.) at Manchester Metropolitan
University -

Hodges' Health Career - Care Domains - Model [h2cm]

http://www.p-jones.demon.co.uk/

- can help map health, social care and OTHER issues, problems and solutions. The
model takes a situated and multi-contextual view across four knowledge domains:

* Interpersonal;
* Sociological;
* Empirical;
* Political.

Our links pages cover each care (knowledge) domain e.g. POLITICAL:

http://www.p-jones.demon.co.uk/linksIV.htm

Thank you for your time and best wishes with your plans.

Peter Jones
Greenbank
Ripon St
Preston
Lancashire
UK
--
http://www.p-jones.demon.co.uk/
Hodges' Health Career - Care Domains - Model
http://hodges-model.blogspot.com/
h2cm: help 2C more - help 2 listen - help 2 care

Submitted by Jae (not verified) on Wed, 06/25/2008 - 12:11pm.

I found your writing very interesting. Dorothy "Dot" Cush, Account Consultant at Unum, (formerly UnumProvident) mentioned that you were among a number of persons who worked for the company over the years and have since left.

Best wishes for continued success in your business ventures.

Submitted by business loans (not verified) on Sun, 01/01/2012 - 9:42am.

Make your own life time easier take the personal loans and all you need.

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