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Consumers vs. Health IT Czar: Two Peas in an iPod?

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Dr. David Brailer, the nation’s Health IT “Czar” expressed his own concern and distrust for the Feds having access to consumer’s personal health records (PHRs). This will be a major “battle ground” between providers, payers, insurers, Fed/State agencies versus the consumers over the next decade. As healthcare information becomes more accessible from home computers, the internet to iPods.

"Almost two years into his tenure as the nation's health IT czar, David Brailer praised the public and private sectors' march toward a nationwide digital web of health information but warned that the initiative could still fall flat if certain built-in checks and balances are overridden.

"All the basic mechanics are functioning now," Brailer, the national coordinator for health IT, told several hundred attendees Tuesday (April 18, 2006) at the Third Annual World Health Congress in Washington.  Brailer said he has shielded the process from too much government intervention, adding that his own distrust in what the government would do with private medical information has only grown since taking the job. "I want to keep my health information as far away from the people I work with," he quipped.

On April 24, 2004, President Bush issued Executive Order 1335, which created the office of the national coordinator for health information technology as a way to fulfill his promise to wire all hospitals and medical offices within 10 years.

By Matthew DoBias / HITS staff writer

But despite the Feds mandates and funding it may “die on the vine” and perhaps the “past becomes prologue”.  I can recall serving as a hospital executive back in 1992 when Congress passed laws mandating an electronic medical record (EMRs) to be in all hospitals no later than 1997. (Looking at my calendar)  Well, needless to say that deadline came and passed almost a decade ago, and hospitals focused much of their IT efforts and budgets on Y2K conversions and not EMRs.  Much of the reason was the “unfunded mandate” approach, poor technology and lack of enforcement for non-compliance.

Fourteen years later, if such a system becomes a reality and is financed, managed and controlled by the Federal governmental agency, Brailer’s fears may be the result of unintended consequences and he will have created the government agency accessing on his specific health information by his own doing.  The plan to connect hospitals, physicians’ offices, clinics and other providers seems like a reasonable and well intended goal to improve efficiency in the healthcare system and thus eliminated waste. But as time goes by and this goal takes back seat to digging deeper into individual personal health records to make decisions regarding coverage, cost utilization, treatment options then consumers (and Dr. Brailer) worst nightmare about privacy and access becomes a scary reality.

Consumers need to be well aware of the activities taking place in healthcare IT if they are to develop a unified voice and alternative to counter those efforts.  My concern is most do not have their personal health record (PHR) at the top of their daily lives agenda unless they or a family member is dealing with an immediate or long term medical condition.  It seems it is time to act rather than react while the healthcare IT systems are still being formulated and are not harden. Its our choice as consumers.

Mike Ryan

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Michael Ryan, MHA, FACHE is healthcare thought leader and Chairman www.execimpactgroup based in San Francisco. He has served as editor and columnist of several healthcare articles, journals and publications including Editor-In-Chief of The Ryan Advisory Newsletter for Healthcare Governing Boards based in Washington, DC from 1986-2000. He has served as a hospital CEO within the largest health systems in the United States including www.ascensionhealth.org, www.hcahealthcare.com and www.fmolhs.org. Michael served as president of the American Hospital Association www.aha.org (AHA)’s Southwest Society of Healthcare Strategy and Market Development serving Louisiana, Arkansas, Oklahoma and Texas. He previously was a founding board member and president of the AHA’s Capital Area Society for Healthcare Marketing and Planning in Washington, DC. Since 1982 he has been active in the healthcare technology as a healthcare executive and creator and host of a weekly “live” interactive forum for healthcare CEOs and executives internationally for America Online www.aol.com. He is founder of HealthOnline and recognized as a Silicon Valley 100 member www.stonebrick.com/influencer100.html. He serves on the Bay Area Healthcare Executive and the California Association of Healthcare Leaders board of directors. He is a Fellow of the American College of Healthcare Executives www.ache.org and was founding board member of Ache.org

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Comments (7)

Submitted by Dr. Rob Lamberts on Wed, 04/19/2006 - 1:09pm.

I do think a "centralized" data repository is a bad idea, but I don't think it is where this thing is going:

ATMs and PHRs

It really doesn't have to be scary.  The misinformed reaction of Consumer Reports highlights the danger of a banding together of citizens in a cause that has wrong information.

Rob

Augusta, GA

For other writings, check out

http://robsoddblog.blogspot.com/

Submitted by MikeRyan on Wed, 04/19/2006 - 1:52pm.

Rob,

I agree having a "ATM banking" model might be the solution.  However, banks are regulated by Feds, but healthcare providers are both regulated and depending on their location, patient case-mix type may be funded up to 75% of their revenues.  Therefore, Medicare has a direct vested interest in centralization of data which it has now, but in a summary form.

I am not advocating a "band of citizens" raising up with pitch forks and torches (Frankenstein) to developing PHRs. I understand the "scary" scenario that might result in creating. However, I am concern from a public policy point of view, that consumers will not realize the impact such an information exchange will have on their personal medical health data and the lack of "checks and balances" by those that control those systems.

Michael Ryan, F.A.C.H.E. Chairman Executive Impact Group San Francisco, CA USA www.execimpactgroup.com

Submitted by Dr. Rob Lamberts on Wed, 04/19/2006 - 2:05pm.

I agree that we should avoid the centralized approach, but if you look at the typical RHIO model (like that in Indianapolis), there is no centralized data warehouse, just a web of connectivity between hospitals, physicians, pharmacies, and other ancillaries.  I doubt that the culture in the US would permit such a centralized database (we are generally distrustful of government, as opposed to the Europeans who view the government as a good thing in general).

As far as federal funding, the decisions by CMS usually lead the way for changes by the private payors.  DOQ-IT is wholey funded by CMS and is working to get IT adoption and improvment that would benefit all payors, not just Medicare.  I think the savings would be enough that CMS may be willing to underwrite the lion's share of the NHIN.  That has been my impression up to this point.  Maybe I am wrong.

Rob

Augusta, GA

For other writings, check out

http://robsoddblog.blogspot.com/

Submitted by hippocrates on Wed, 04/19/2006 - 2:19pm.

The problem with many folks who purport to represent consumer interests in D.C. (like these guys) is that they only care about policy and regulation. They have a strong Luddite bent and think that anything connected to industry is "evil".

A new force to represent consumers is needed. One that would focus on practical solutions to improve status quo. To move beyond name calling and towards working with industry players. Relying on market mechanisms rather than favors from the Fed.

Submitted by Steve Beller PhD on Wed, 04/19/2006 - 3:15pm.

I think consumers ought to be concerned about privacy and make a stink, if nothing else but to keep software vendors and regulators on their toes. For example, while strong encryption (e.g., 256-bit AES) is adequate to protect patient records now, technology increase in power all the time and at some point in the future it will be able to hack them with brute force. This means encryption methods must continually evolve. Identity theft through social engineering and “inside threats” are also worthy of concern. But the potential gains from use of HIT, imo, outweigh immediate dangers, especially <i>if</i> the HIT tools are useful in helping radically improve care and control costs.

Unfortunately, this is a big IF.

The potential gains from the exchange of data between physicians are obvious, as well as the use of a good EMR/EHR to improve record-keeping and help avoid errors and omissions, as well as a good CPOE to validate prescriptions, etc.

And ideal PHR would:

  • Give patients easy access to their health records
  • Offer a convenient way for patients to enter information into their EHR for use by their providers, or to another care giver in case of an emergency
  • Enable patients to authorize and restrict access to particular practitioners for specific pieces of information in their EHR
  • Provide interactive patient education to help them better understand medical conditions and medications
  • Help them carry out home-monitoring and self-testing can improve control of chronic conditions, such as such as cholesterol results and blood pressure readings.

This, however, requires going well beyond they typical PHR on the market.

But the biggest potential benefits of HIT, I argue, are barely being discussed: Providing diagnostic and evidence-based treatment decision-support, plan of care coordination and execution management, automated outcomes research, knowledge management, and integrated biosurveillance. These HIT tools would help transform the practice of medicine.

My concern is that we’ll spend tons of money on basic data transmission tools enabling modest gains (at best) in efficiency and effectiveness, and then say we’ve done enough. I know we have to start somewhere, and basic EHR/EMR/PHR/CPOE tools is a good beginning, but we should procede with a clear view of the picture and convincing “business case” to guide our efforts lest we get complacent or distracted.

To see a vision of what is possible in the near future, if we have our priorities straight, take a look at this series of scenarios, starting with this one.

 

Steve Beller, Ph.D.
http://curinghealthcare.blogspot.com

 

Submitted by hippocrates on Thu, 04/20/2006 - 1:04am.

No doubt, the concerns about privacy Steve brings up are valid.

The problem is the alarmist "ban-everything" attitude of too many privacy groups. Perhaps that is the level of passion required to choose the career of a full-time privacy rights crusader.

A sensible approach would be to have a rational discussion about tradeoffs between functionality vs. privacy, the opt-in, acceptable level of risk and then the technology that could enforce these policies. But many folks prefer rallies and rhetoric.

Finally, there is a "slippery slope" argument used when everything else fails. Today medical records, tomorrow police state.

Submitted by Simone Pringle (not verified) on Tue, 10/31/2006 - 10:07am.

Most PHR solutions are focused on institutional needs, rather than those of the patient.

Of the list that was published in this thread (easy access, on-going self care, restricted access, etc) there are some solutions that are indeed patient-need focused.

Take a look at our PHR, for instance - HealthFrame (www.HealthFrame.com) and think from a patient's perspective:

- Patient controls content (ability to import electronic content if desired)

- Patient can filter/customize what is exported to providers' systems (electronically and in the form of physical reports)

- Patient can create custom graphs to track self-monitored data (cholesterol, blood glucose, weight, etc) - even overlaying correlated data in a single graph

- Patient can export to iPod Notes (visibile in the iPod screen and navigable via iPod wheel), USB, etc

Bottom line is that there are patient aware solutions out there that can interoperate with provider systems over secure web transmission, under the control of the patient.

We need RHIOs to be configured to support web-service enabled communications with truly patient-controlled systems - which btw we support too...

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